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PHOENIX_12
15-03-2005, 05:20 PM
I got a temp job doing helpdesk for cordless phones and now i know what it must be like for you perminant help desk ppl.

SOME OF THE BIGGEST IDIOTS CALL!1111one !!!11

got one guy who wanted to tell me how some buisness should be run, and another asking how to plug his phone into the power point!!!

MaJ
15-03-2005, 08:36 PM
haha do they call you on the phone they are having problems with?

fauxpas
15-03-2005, 08:46 PM
"... hello? ... hellooooo?... yes?, OH! yes... ummm, this phone I'm on, it doesn't work..."

:blink:

Jimmeh
15-03-2005, 09:11 PM
LMAO

PHOENIX_12
16-03-2005, 05:59 AM
i had one guy i had to call he sent me an e-mail to call him, so i called turned out he only had the one phone that didn't work and his damn modem picked up :-s

r0cKy
17-03-2005, 08:07 AM
hahaha i'm lucky i'm second level support in Virgin .... so i deal with the real dumb asses that don't even know how to turn on their phone who have stuffed their service up :P

if you think its bad on helpdesk ... my recommendation is working in a call centre like virgin and you'll see how bad it can be with people and mobile phones

AlCaTrAzz
17-03-2005, 09:27 AM
i guess i'm a bit luckier than call centre ppl, i deal with other IT staff in other companies so they generally have an idea of whats going on... but we still get the ID 10T calls...


(we log all our support calls bassed on type... 10T is the id for calls where the problem is occouring between keybaord and chair... ID10T)

PHOENIX_12
17-03-2005, 05:32 PM
i got a place that sells out phones call me today the idiot had a customer there and demanded a new phone caus this one was broke, 30mins later i convinced him to let me try solve his problem over the phone lol 30 sec after that all was good

Duckslayer
17-03-2005, 09:23 PM
You all think you have it sooooooo tough!
I work for TPG....... nuff said there

PHOENIX_12
18-03-2005, 06:04 AM
rofl i used to be with tpg he got it worse

BR3TT
18-03-2005, 06:45 AM
Originally posted by Duckslayer@Mar 17 2005, 10:23 PM
You all think you have it sooooooo tough!
I work for TPG....... nuff said there
76355


Atleast they employ Australians you can understand :unsure:

r0cKy
18-03-2005, 06:49 AM
yeah ... i think that working in any kind of PC call center is bad ... i think mobiles are a little easier cause they are standardised. Where pc's can be totally personalised by the customer... the only thing they can customize on a mobile is the cover and wall paper :D